Service Level Agreement (SLA) Enforcement: Is it Impactful?
نویسندگان
چکیده
منابع مشابه
Service Level Agreement Enforcement for Differentiated Services
This paper describes a hierarchical architecture of active policies [1] that performs the management of a differentiated services (DiffServ) network. These policies monitor quality of service (QoS) parameters and dynamically optimize some aspects of the existing equipment and services to provide the best possible QoS to users. This helps the enforcement of Service Level Agreements (SLA) between...
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In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee that consumers‟ service quality expectation can be achieved. In utility computing systems, the level of customer satisfaction is crucial, making SLAs significantly important in these environments. Fundamental aspect is t...
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Despite claims in the trade literature that a number of recommended practices have been proved to lead to IT outsourcing success, few of these practices have been subject to disconfirmatory research. Even fewer have been tested statistically to determine whether they generalize to wider populations, or to determine the magnitude of their effect. In this paper, several recommended outsourcing pr...
متن کاملTransactional Service Level Agreement
Several models based on process calculi have addressed the definition of linguistic primitives for handling long running transactions and Service Level Agreement (SLA) in service oriented applications. Nevertheless, the approaches appeared in the literature deal with these aspects as independent features. We claim that transactional mechanisms are relevant for programming multi-step SLA negotia...
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ژورنال
عنوان ژورنال: Indian Journal of Science and Technology
سال: 2016
ISSN: 0974-5645,0974-6846
DOI: 10.17485/ijst/2016/v9i48/109302